"Comprehensive Protection for Your Hearth & Home"! Choose the level of care that fits your home’s needs, from routine maintenance to forensic-level safety certifications.
The Maintenance Sweep:
The Mad Hatter Service Co. Level 1 Inspection is Best for: Annually maintained systems with no known issues.
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The Basics: Mechanical removal of soot and creosote buildup.
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Visual Check: External masonry and firebox inspection.
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Cleanliness Guarantee: Our signature "No-Mess" service.
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The Goal: Airflow efficiency and basic soot management. [Book a Routine Sweep & Level 1 Inspection]
The Safety Firm Diagnostic:
The Chimney Safety Firm™ Level 2 Forensic Chimney Diagnostics Audit is Best for: New homeowners, real estate transfers, or systems not inspected in 12+ months.
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Internal Video Scoping: A 360° forensic camera tour of your flue tiles.
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21-Point Forensic Audit: Our rigorous structural and code-compliance check.
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Draft & Flow Analysis: Ensuring lethal gases are exiting the home correctly.
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Professional Certification: A documented "Firm Condition Report" for your records. [Request a Level 2 Safety Diagnostic Audit]
Structural Restoration & Repair
The Firm’s Engineering Division Best for: Systems with documented "Red Flag" hazards or structural decay.
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Flue Relining: Modernizing your chimney’s internal "lungs."
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Masonry Forensics: Precision tuckpointing and crown reconstruction.
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Waterproofing: Protecting your investment from the elements.
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Code Correction: Bringing non-compliant hearths up to NFPA 211 standards. [Schedule a Repair Consultation]
Additional Expertise Services
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Dryer Vent Forensic Cleaning: Preventing the #1 cause of appliance fires.
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Gas Log & Insert Service: Technical calibration for gas-burning appliances.
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Real Estate "Safety Clearance": Specialized expedited reporting for closing dates.
"Safety Threshold"
Not sure which service you need? > If you are moving into a new home, have experienced a chimney fire, or haven't had a camera inside your flue in over a year, the NFPA 211 Code recommends a Level II Diagnostic. Don't guess with your family's safety—get the Firm’s Certification.
Frequently Asked Questions
Q: Why is a "Safety Diagnostic" more expensive than a standard sweep?
A: A standard sweep is a surface-level maintenance task. A Forensic Diagnostic is a technical medical exam for your home. It involves high-definition internal video scoping, a 21-point structural audit, and the use of specialized sensors to detect hidden cracks, gas leaks, and clearance-to-combustible violations. You aren't just paying for a brush; you are paying for the certainty that your home is protected from fire and carbon monoxide.
Q: Do I really need a video inspection every year?
A: The NFPA 211 (National Fire Protection Association) recommends an inspection annually. However, a video diagnostic is mandatory if you have moved into a new home, changed your heating appliance, or experienced an "event" like a chimney fire or earthquake. If you haven't seen the inside of your flue on a screen in the last 12 months, you are essentially flying blind.
Q: What is a "Level II" inspection, and why does the Firm require it?
A: "Level II" is the industry standard for real estate transfers and system changes. At The Chimney Safety Firm, our Diagnostic exceeds Level II standards. We require this level of detail because "line-of-sight" inspections (looking up with a flashlight) miss over 70% of internal flue tile fractures. We refuse to put our "Safety Seal" on a chimney we haven't seen from the inside out.
Q: Will a Safety Diagnostic mess up my house?
A: Not at all. We utilize the Mad Hatter "White Glove" protocol. Our specialists use HEPA-filtered dust extraction, floor runners, and specialized sheeting. Our goal is to leave your home cleaner than we found it—while providing you with a rigorous technical report.
Q: What happens if my chimney "Fails" the audit?
A: If we identify a "Red Flag" hazard, we will issue a Notice of Liability and a Proposed Corrective Action plan. We will show you the photo documentation of the evidence of the defect so you can see exactly what we see. Our goal isn't to "fail" your chimney; it's to provide you with a clear, engineered path to making it safe to use again.
Q: Can I use the Firm’s report for my home insurance or real estate closing?
A: Yes. Our reports are designed to be "Official Documents." They provide the high-level documentation that insurance adjusters and real estate attorneys look for to verify that a property meets current safety standards.