top of page
The Mad Hatter St. Louis

ABOUT US

Beyond the Sweep. The Definitive Truth.

For decades, homeowners have relied on The Mad Hatter Service Company for reliable chimney maintenance and cleaning. But as residential building codes evolved and the science of home safety advanced, we realized that "clean" was no longer enough. To truly protect a home, you need more than a brush—you need a forensic laboratory.

That is why we established The Chimney Safety Firm TM.

Our Mission: Forensic Integrity

The Chimney Safety Firm was born from a need for clinical accuracy in an industry of guesswork. We don't just "look" at a chimney; we audit it. We serve as the final authority for homeowners, realtors, and insurance adjusters who require an indisputable record of structural integrity.

When a system carries our Certified Safety Seal, it means it has survived a rigorous, 21-point forensic stress test. It means that what is invisible to the naked eye has been scrutinized by our specialists.

The "Firm" Advantage: Technology & Authority

We have traded traditional guesswork for high-tech diagnostics. Our Lead Safety Specialists utilize:

  • Forensic Thermography: To detect the "invisible" heat migration that leads to silent wall fires (Pyrolysis).

  • 360° Internal Video Scoping: To inspect every inch of the flue liner for microscopic breaches.

  • IRC Code Compliance: Every finding we report is anchored in the International Residential Code (IRC), ensuring your home meets the highest legal safety standards.

Our Leadership

Led by Joe Mack, our team of Specialists operates under a strict Code of Ethics. We believe that safety is not subjective. Our reports are built on data, cited by code, and delivered with the professional gravity your home deserves.

We aren't just service providers. We are the Forensic Specialists your home needs.

fulllogo_transparent.png
St_edited.jpg

OUR TEAM

We are a family owned business, opening our doors in 1978.  All of technicians are trained, certified, and insured.  Our equipment and fleet are constantly updated to stay current with the latest, and best, technology.  We invest in our people and tools to make sure that we're delivering the best service for you and every one of our customers. 

The Mad Hatter Service Company Fleet
bottom of page